You may cancel your subscription at any time by logging into Our Website, as mentioned above. Your cancellation will take effect at the end of the current billing period. If you have questions or concerns about the Services, please contact us at Our Website E-Mail, as mentioned above.
We may occasionally adjust subscription fees and will notify you of any price changes in compliance with applicable law.
All credit-based purchases on Our Website, as mentioned above, are non-refundable. Once purchased, credits cannot be returned or exchanged for cash or other products. Please confirm you’re ready to use your credits before completing your purchase.
Subscriptions can be cancelled at any time; however, we do not provide refunds for unused portions of the subscription period. If you cancel, you will retain access to the Services until the end of your current billing cycle.
Digital Tickets: Upon confirmation, a QR code will be sent to the registered email address. This code must be presented for entry at the event.
Physical Tickets: If you choose physical ticket delivery, these will be sent to the address provided during booking. Please ensure that your delivery address is accurate. If the ticket is returned due to an incorrect address or other issues beyond our control, we will not be responsible for any delivery charges or reissue of tickets.
Pick-Up Option: If you selected the ticket pick-up option, you must collect your tickets within the specified time frame. Failure to do so may result in the cancellation of your ticket.
No cancellations will be accepted once a ticket purchase is confirmed. We strongly encourage you to confirm your plans before purchasing tickets.
Ticket transfers are allowed under the following conditions:
Any promotional offers or discounts, such as the Early Bird Offer, are subject to change at the organiser's discretion and may not be applicable to tickets purchased before the offer was announced. Tickets purchased during promotions or discounts are subject to the specific terms of that offer.
If the event is cancelled or rescheduled, we will provide a refund or an alternative arrangement as per the event organiser's instructions. However, any non-refundable charges, such as booking fees, will not be refunded. You must follow any specific instructions provided by the event organiser in such cases.
